Privacy Policy

Effective Date: 8/27/2024

OllieWin ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.olliewin.com and use our services, including our text marketing platform. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Information:

  • Name

  • Email Address

  • Phone Number

  • Billing Information

  • Business Details (e.g., company name, industry)

Usage Data:

  • IP Address

  • Browser Type

  • Operating System

  • Pages Visited

  • Time and Date of Visit

  • Time Spent on Pages

Text Marketing Data:

  • Contact lists (e.g., phone numbers of your customers)

  • Message content

  • Delivery and response data

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Manage Services:

  • Create and manage your account

  • Process transactions and send confirmations

  • Send marketing messages and promotions

  • Deliver and analyze the performance of text marketing campaigns

To Improve Our Services:

  • Analyze trends and usage

  • Develop new features and enhancements

  • Monitor and improve our website and platform

To Communicate with You:

  • Respond to inquiries and provide customer support

  • Send you updates, alerts, and administrative messages

  • Inform you of changes to our services or policies

For Legal and Compliance Purposes:

  • Comply with legal obligations

  • Enforce our terms and policies

  • Prevent and address fraud and security issues

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers:
We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.

Legal Compliance:
We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

Business Transfers:
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have the following rights regarding your information:

Access and Correction:
You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out:
You can opt out of receiving marketing messages from us by following the unsubscribe instructions in our emails or by contacting us.

Data Deletion:
You can request that we delete your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

OllieWin
Email: privacy@olliewin.com
Phone: 206.817.3472
Address: 9221 32nd Ave SW Seattle, WA 98126